Results for "Retention"

Head of Growth (B2B SaaS / PLG / Security Infrastructure)

Head of Growth (B2B SaaS / PLG / Security Infrastructure) A fast‑growing software company in the secure networking space is looking for a Head of Growth to build and scale its go‑to‑market engine. The company develops an open‑source, zero‑trust networking platform used by thousands of teams worldwide — from homelab users to enterprise IT and security departments. Their mission is simple: make advanced network security accessible to every modern organisation. This is a senior, hands‑on leadership role for someone who understands how technical users adopt software and how companies buy security infrastructure. What You Will Do You will own the full growth lifecycle — from acquisition to expansion — and build the systems that drive the next stage of scale. Key responsibilities include: Owning the full growth funnel: acquisition, activation, conversion, retention, expansion Building and leading the growth function across marketing, lifecycle, revenue operations, and partnerships Designing

Customer Success Advisor - ASEAN

Job Requisition ID # 26WD95724 Customer Success Advisor In the Customer Success Management organization, we transform customers’ vision into realized value. We believe in consistent, connected customer experiences and forging trusted partnerships that fuel adoption, retention, and measurable business outcomes. Our work supports improved revenue and sustainable company growth. As we continue our business model transformation, driving adoption of our technology is key to long-term customer value and partnership. Position Overview: As a Customer Success Advisor you’ll support customer outcomes by helping them realize more value of their Autodesk solutions. Your strong business acumen, curiosity mindset, and ability to quickly identify customer needs will allow you to create impactful experiences across the customer journey, while also shaping internal best practices. Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for

Sales Support Specialist

Proactively support servicing and account administration for clients, partners, brokers, and consultants as part of supporting customer satisfaction, growth, and retention strategies. Support and create administrative sales activities associated with qualifying and quoting to prospects, the installation of new clients, changes to existing clients, processing renewals, and open enrollment. Support relationships with clients by establishing and maintaining strong internal relationships with account managers, sales personnel, and other key business partners, to understand customer requirements as they relate to products and service offerings Provide administrative support for client development plans and assigned projects that support strategic objectives, communication, growth, and retention Communicate and coordinate client requirements and needs with business partners to ensure accurate information is available to support the client’s plan design and ensure client expectations are met

Senior Account Manager

Dream Big. Go Beyond. Be Unstoppable. About Us Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, risk management and working capital solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise. We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who’s ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business. What you’ll do Client Retention and Expansion Own the commercial relationship for your portfolio of accounts. Identify, Mature and Close expansion opportunities. Develop and grow relationship with our clients within your portfolio of accounts (Upsell – cross sell). Conduct business meetings with clients to su

Technical Account Manager, SIEM / Security Analytics + English (Netherlands Remo

Technical Account Manager, SIEM / Security Analytics + English (UK Remote)

Head of Customer Success

Sr. People Data Analyst

As a Senior People Data Analyst, you will measure and communicate organizational health metrics at an enterprise level. Our team focuses on generating insights that inform organizational goals such as increasing profitability, employee engagement, retention, and belonging. As we grow, you will help the People Analytics team advance by focusing on scaling our Workday analytics solutions. The ability to flex across consulting, process improvement, data visualization, data management, and stakeholder support will be important to your success. Responsibilities: Serve as the team's primary Workday reporting subject matter expert - owning the development of custom reports, calculated fields, dashboards, and scheduling. Enable cross-functional teams to access Workday data at an appropriate level of detail through scalable solutions. Manage the People Analytics service desk, triaging and fulfilling data requests from across the organization while looking for ways to handle them more efficient

Customer Success Manager - Remote, Brazil

About Okendo We believe happy customers make the best marketers. That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love. Using Okendo , Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value. Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 16,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans. Position Summary As a Customer Success Manager, you will be responsible for delivering value and exceptional customer experience to US-based customers. You will join a global team of CSMs who are recognized by our merchants as trusted advisors. CSMs are Okendo are accountable for their retention, expansion, and overall customer satisfaction. You will own the successful delivery of our suite of products, while actively pursuing retention and expansion opportunities

Client Success Manager - Institutional

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva and São Paulo. The Role The Client Success Management (CSM) team at Addepar is responsible for the complete post-sales lifecycle of a client. Through strategic guidance and partnership, CSM ensures clients derive maximum value from the platform, leading to overall adoption, retention, and rene

Subscription & Growth Manager (m/w/d)

beschreibung Als Subscription & Growth Manager bist du für die strategische Vermarktung unserer Plus+ Mitgliedschaft verantwortlich. Gemeinsam mit deinen Kollegen aus Marketing und Development optimierst du Customer Journeys und setzt Maßnahmen zur Verbesserung der Retention um. Du gibst Impulse und Ideen zur Paywall-Steuerung, bringst Vorschläge in die Produktentwicklung ein, hast unsere Shop-Systeme fest im Griff und kannst die wichtigsten KPIs im Schlaf aufsagen. Dein klares Ziel: Eine stetig wachsende Anzahl zufriedener Subscriber. deine aufgaben Steuerung, Konfiguration und Überwachung des Webshops (Stripe & WooCommerce) und der Mobile Shops (iOS & Android) sowie der Zahlungsabwicklung (Stripe, PayPal, …) inklusive Transactional E-Mails/Benachrichtigungen und Datenübergabe an die Buchhaltung. Konzeption, Umsetzung und kontinuierliche Optimierung von Maßnahmen zur Verbesserung der Retention und Churn-Prevention sowie gezielter Winback-Maßnahmen. Datengestützte Entschei

Vice President, International Sales (Remote, UK)

Reporting to the Chief Sales Officer, the Vice President of International Sales is responsible for establishing and executing the International sales strategy to include maximizing sustainable revenue growth and profitability through the acquisition, growth and retention of customers across European, META and APAC regions. Essential Duties/Responsibilities Partner with the Chief Sales Officer to develop a global sales strategy and align the regional sales strategy Define and build the optimal sales force structure for meeting the International sales strategy Lead and motivate a team of Regional Directors, Sales/Country Managers and individual contributors Develop plans and strategies for developing business and achieving the company’s sales goals Create a culture of success and ongoing business goal achievement Become known as an employer of choice and a sales force that top sales people want to join Partner with HR and Sales Operations to define, revise as needed and oversee sales st

Director of SEO & AI Search (Remote - West Coast Only & PST Hours)

Search is being rewritten. Come lead the team doing it. The way people find brands is changing faster than it ever has, and most agencies are scrambling to keep up. GR0 isn't. We're one of the fastest-growing digital marketing agencies in the country, and we're hiring a Director of SEO & AI Search to own the evolution of our core service line. This is the role for someone who sees what's coming in search, has the chops to build for it, and wants to lead a team doing work that actually matters. You'll have a real seat at the table. You'll own outcomes, not just tasks. And you'll have the resources, the team, and the client portfolio to prove what's possible when deep SEO expertise meets genuine AI fluency. What this role actually is: You're the head of SEO at a high-growth agency working with some of the most ambitious D2C brands in e-commerce. Your job is to make the department perform, scale, and stay ahead. That means leading a talented team of SEO managers, driving retention an

Lead Data Scientist

From day one at Unobravo, we’ve been on a mission to make mental health support truly accessible to everyone by normalizing therapy, fostering openness, and breaking down the stigma that still surrounds it. Our success is driven by an exceptional team dedicated to providing high-quality, accessible care, anytime, anywhere. With over 9,000 qualified therapists and more than 7 million therapy sessions delivered, we’re proud to have made a meaningful difference in countless lives. We are looking for a Lead Data Scientist with experience in managing, mentoring, and growing the data science team, fostering a strong culture of technical excellence, ethical decision-making, and outcome-driven execution. What You'll Do Lead and shape Unobravo’s data science and machine learning strategy, driving measurable improvements in therapeutic and commercial outcomes such as patient conversion, retention, and patient–therapist matching. Own the ML/DS roadmap across multiple business functions, prioriti

Senior Lifecycle Marketing Manager

About Us Wild Alaskan Company ’s mission is to accelerate humanity’s transition to sustainable food systems by fostering meaningful, interconnected relationships between human beings, wild seafood and the planet. We deliver wild-caught, sustainable seafood to households across the United States. Powered by our custom-built eCommerce platform and three generations of history and expertise in the Alaskan fishing industry, we constantly strive to meet our promise of a top-notch product and experience. And we do it all in a fully-remote environment that is fast-paced, challenging, and fun. General Role Description The Senior Lifecycle Marketing Manager is responsible for leading the strategy, evolution, and performance of Wild Alaskan Company ’s member engagement ecosystem, driving measurable growth in customer lifetime value (LTV), subscription frequency, and retention. This role goes beyond execution to own the vision, roadmap, and optimization of lifecycle marketing for our sustainable

Retention Supervisor

About the Company We believe our employees empower our company and are the reason behind our success. We are the nation's largest educational consultant and test prep center specializing in credit-by-examination degree paths, headquartered in Wayne, New Jersey. Most working adults struggle to overcome the many obstacles associated with obtaining their college degree. Achieve acts as a counselor, advocate, and partner, helping students achieve their degree in less time, with less effort, and for less money by utilizing an alternative path to earning college credit known as the credit-by-examination process. Achieve helps students bypass all of the busywork associated with taking certain college courses the traditional way by instead passing just one test-out exam. While our credit-by-examination programs can shorten the path to any degree at virtually any college, the field where we have the most significant impact is the nursing profession. Employee engagement and development is one o

Customer Success Manager

ActivTrak is seeking a Customer Success Manager (CSM) to manage an enterprise book of business. In this role, you'll build strong customer relationships, drive successful outcomes, and ensure satisfaction and retention through 1:1 customer success methodologies. This position is ideal for professionals who excel in fast-paced environments and have experience efficiently managing mid-market or enterprise books of business. Key Responsibilities: Technical Excellence: Develop deep product knowledge to map features to business outcomes and communicate roadmap insights Apply industry expertise to address customer challenges and position solutions against competitive offerings Analyze product usage data to identify patterns, calculate ROI, and quantify multiple value streams Manage technical integration understanding and basic troubleshooting Create and maintain detailed customer-facing documentation and resources Revenue Growth & Business Development: Lead renewal conversations and sec

Refunds and Billing Specialist for the UK Market

Position Overview: ELVTR is a premier online education platform specializing in live courses led by top executives from globally renowned companies. Our unique approach sets us apart in the online education landscape, offering unparalleled value to our students. As we continue expanding, we seek a detail-oriented and proactive Refunds and Billing Specialist to join our dynamic team. In this role, you will manage client retention, handle refunds and billing inquiries, and provide vital administrative support to our sales team. This is a full-time remote position. This job is for you if you are: Confident and Assertive: You are fearless in handling demanding clients and can de-escalate situations quickly and effectively. A Problem Solver: You can efficiently resolve billing issues and overdue accounts, ensuring client satisfaction and retention. Highly Organized: You have strong organizational skills and pay attention to detail, which is crucial for managing calendars and maintaining ac

Sr. Client Development Executive – Coverage & Continuity

Experian Employer Services is seeking a highly agile and strategic Client Development Executive – Coverage & Continuity to support our Client Development organization during periods of transition, vacancy, or planned/unplanned leave. This role serves as a critical continuity engine, ensuring uninterrupted client engagement, renewal execution, and pipeline progression across assigned accounts. The ideal candidate thrives in dynamic environments, quickly establishes credibility, and delivers consistent outcomes without owning a permanent book of business. This position reports to the VP, Client Development and operates within the same performance expectations across growth and retention goals. Key Responsibilities Client Coverage & Continuity - Provide interim support of client portfolios during coverage gaps; Ensure responsiveness and engagement; Maintain structured communication cadence with team leadership Cross-Functional Collaboration & Enablement - Align with Client De

HR Director

Job Summary We are seeking a hands-on, strategic Director of Human Resources to lead and scale HR operations for a growing outpatient orthopedic physical therapy organization. This role supports clinic teams (PTs, OTs, SLPs, front office staff, and clinic directors) and owns the full employee lifecycle. The ideal candidate blends HR leadership, Rippling HRIS expertise, benefits administration, and operational execution in a multi-site healthcare environment. Duties/Responsibilities Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. HR Leadership & Clinic Partnership Partner with executive leadership and clinic directors on workforce planning, retention, and growth Support de novo clinic launches and staffing models Advise leaders on employee relations, performance management, and team development Reinforce a patient-first, service-driven culture HRIS Administration (Rippling) Serve as primary administrator for Ripplin

Lifecycle CRM Manager

Description TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development, Quality Assurance (QA), Data Analytics and Data Science programs. We're looking for a Lifecycle & CRM Growth Manager to own two strategic directions that directly impact revenue and business growth. You won't just send emails — you'll build systems that retain students, reignite motivation, and turn happy graduates into our best acquisition channel. What you will do Retention & Student Lifecycle Design and launch onboarding communication flows that reduce early churn and build a learning habit from day one Build intelligent trigger-based sequences to support student motivation: reactivation campaigns, early warning int

Customer Care Representative - Personal Lines

The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail. Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts. Your Impact: Answers all incoming telephone calls promptly/professionally and documents calls in accordance with department protocols. Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards. Provides accurate information to insured in accordance with company policy or research information, when necessary (i.e., use computerized system to verify coverage, payment received, etc.) Immediately reports escalated problems, service errors or anomalies to supervisor to effect prompt resolution. Obtains comparative quotes on personal lines insurance (i.e., automobile, homeowners, renters, etc. and presents to insure

Client Delivery Manager

💸 Up to USD 80,000  per year, on a full time, contractor contract  🌎 Fully remote working! ✨ Opportunity to work close to major basketball and sports clients, including the live rhythms of the season, playoffs, Finals, Draft, offseason, and tentpole content moments. 💻 Modern tooling environment where we expect thoughtful use of AI to improve speed, quality, repeatability, and team performance ​​​​​​​ Working Hours: this role must align closely with US Eastern Time across weekdays (regardless of your location). ABOUT US Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. For customers, building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integr

Jamaica Interpreter

WE ARE HIRING INTERPRETERS!!! LANGUAGE: English Requirements: 90% English proficiency Steady wired internet connection USB Wired headset Windows 10 or MacOS WHAT WE OFFER YOU: Fully remote position with a clear schedule Full-time or part-time position Immediate availability to start working after onboarding Monthly payments Per minute Rate. YOUR RESPONSIBILITIES: Answer calls professionally, acting according to the Interpreters code of conduct. Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically). Go into internal professional training. Communicate and report to your team leader. YOUR BACKGROUND AND EXPERIENCE: Proficiency/Bilingual/Native level of English and target language. 1+ years of interpreting experience (Desirable). High emotional intelligence and tolerance of diverse cultures. High level of communication, listening, note-taking, and memory retention skills. WHAT WE OFFER YOU: Fully remote position with a clear

Senior Manager, Corporate Operations

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few. About the Team The Corporate Operations team is dedicated to the continuous development and resilience of our internal systems and physical office infrastructure. Working cross-functionally with all departments, we are an engineering-focused team providing the foundational "product" that

Hmong: Interpreter

LANGUAGE : Hmong OPI/VRI Interpreter As a remote interpreter, you play a significant role in facilitating communication between Hmong and English speakers. The interpreter needs to be able to process information quickly and with accuracy in a professional manner. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Hmong Minimum 6 months of interpretation experience preferred but not required. Excellent listening, retention and note taking skills to maintain a high level of accuracy. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Ability to explain certain cultural concepts to avoid miscommunication with permission or at the request of the client. Technical Requirements: Computer or Laptop Windows 10 or higher USB Wired headset Steady wired internet connection A

Client Delivery Manager

🇨🇦 CAD 95,000 to CAD 110,000 salary, depending on experience, on a full time, permanent employment contract  🌎 Fully remote working anywhere in Canada! 🏖️ 33 Days Paid Leave and Benefits ✨ Opportunity to work close to major basketball and sports clients, including the live rhythms of the season, playoffs, Finals, Draft, offseason, and tentpole content moments. 💻 Modern tooling environment where we expect thoughtful use of AI to improve speed, quality, repeatability, and team performance ​​​​​​​ Working Hours: this role must align closely with US Eastern Time across weekdays (regardless of your location). ABOUT US Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. For customers, building their own stories experience ca

Product Manager Retail Lending & Enablement

Job Description Application Deadline: June 1, 2026 What is the opportunity? In this role as the Product Manager Retail Lending and Enablement, you will provide product and business leadership in the development, implementation and management of all non-cards Retail Lending Products (Instalment Loans, Auto Loans, Personal Lines of Credit, Overdrafts etc.) for Caribbean Banking. Develop and execute product strategy and initiatives and undertake business owner responsibilities for all retail products including policies, procedures, test & learn initiatives, new product development, sales force training and external partnering and negotiations with car dealerships and real estate agents. What will you do? Develop product strategies for the Personal products across the Caribbean, which include personal lending, auto finance Align product strategies with RBC Caribbean’s strategic imperatives Develop strategies to achieve acquisition, retention and growth targets for the Retail lines o

Senior Product Manager (m/w/d)

deine aufgaben Als Senior Product Manager verantwortest du einen strategischen Produktbereich innerhalb unseres souveränen Kollaborations-Workspaces — inklusive seiner Ausrichtung, Kundennutzenstiftung, Datenperformance und seines messbaren Business Impacts. Geleitet von unserer Vision, den souveränen Kollaborations-Workspace von morgen zu gestalten , übersetzt du die Produktstrategie in klare Prioritäten, datenbasierte Entscheidungen und konkrete Ergebnisse, die Adoption, Retention und Kundenvertrauen nachhaltig stärken. Du agierst als Product Manager mit voller End-to-End-Verantwortung — von Discovery und strategischer Einordnung über Backlog Ownership bis hin zur engen Abstimmung mit Engineering, UX und Go-to-Market. Du trägst die Verantwortung für Kundenimpact, Produktperformance und datengetriebene Wertschöpfung innerhalb deines Produktbereichs. Deine Mission Messbaren Kundennutzen schaffen — fundiert durch Insights und gesteuert durch Daten. Du kombinierst tiefes Kundenverständn

Associate Medical Writer (Home Based - UK)

Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is a award-winning, data-focused clinical research organization (CRO). We pride ourselves on being a Great Place to Work certified organization, recognized for our exceptional culture and industry best employee retention rate. We support the pharmaceutical, biotech, and medical device industries with our proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS not only maintains an industry-leading customer satisfaction rating but also fosters a collaborative and inclusive work environment where employees can thrive. Join us at MMS and be part of a team that is shaping the future of clinical research. Discover more about our exciting opportunities and why MMS is a great place to advance your career. Visit www.mmsholdings.com or follow MMS on LinkedIn . Associate Medical

Customer Success Manager

🚀 Customer Success Manager (CSM / Account Manager, SaaS, Renewals & Growth) – Remote Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours 💼 About the Role We’re hiring a proactive and relationship-driven Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue across a portfolio of accounts. This is not a support-only role. You will: manage client relationships drive onboarding and adoption identify churn risks early own renewals and expansion opportunities improve customer health and retention You’ll work closely with: sales support product leadership teams to ensure customers achieve measurable value while expanding long-term account growth. If you think in terms of: retention expansion customer outcomes revenue growth strategic relationship management this role is a strong fit. 🔥 What You’ll Own Onboarding & Product Adoption Lead customer onboarding and implementation processes

Product Manager, AI Operations

About Us OurRitual is a fast-growing digital platform reshaping how relationship therapy works. We combine expert-led therapy sessions with AI-powered support to create a blended experience — where clinical depth and intelligent technology weave together into something neither could deliver alone. A therapist brings depth. AI brings continuity. Together, they reshape what relationship support feels like in the 167 hours between sessions. We call it Continuous Therapy. We've reached product-market fit with strong growth, exceptional engagement, and retention that breaks the category. We have 200+ expert therapists on the platform and the largest dataset of clinically-annotated couples therapy sessions in existence. We're pre-Series A, where the internal product surface — the tools, workflows, and AI systems that run the business — becomes as important as the consumer one. Role Overview As Product Manager, AI Operations, you will own the internal product surface that makes Continuous Th

Digital Marketing Specialist for YouTube & Website Growth (US-Based, Remote)

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. Our client is a content creator / YouTuber based in the US, currently expanding into a website blog to share stories about his travels and adventures. The client is looking for a Digital Marketing Specialist with strong experience in Google Ads, YouTube marketing, analytics, and audience growth strategies. Requirements Proven experience in digital marketing, growth marketing, or performance marketing Strong hands-on experience managing Google Ads campaigns Experience analyzing YouTube channel analytics and performance data Strong understanding of YouTube growth strategies and audience retention optimization Familiarity with YouTube SEO and content optimization strategies Understanding of website traffic growth, funnels, and audience engagement Strong analytical and reporting skills Ability to interpret marketing data and provide actionable insights Ability to work independen

Digital Specialist - Lifecycle and CRM

Who We Are: At Giant Tiger , our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves. We’re looking for people who are passionate about retail and motivated by meaningful work that makes a real impact. This posting represents a current opportunity at Giant Tiger . Job Title Digital Specialist - Lifecycle and CRM About This Role: Workplace Arrangements: This role will follow a fully remote schedule. Applicants for this role can expect to work from home 5 days aweek. What You'll Be Doing: Build, implement, and manage dynamic, data-integrated lifecycle flows (e.g., onboarding, re-engagement, retention, upsell, win-back) within our email platform. Plan, build, and deploy marketing campaigns ensuring alignment with marketing initiatives and business goal

Junior Account Manager

Join a fast-growing retention marketing agency as a Junior Account Manager and support eCommerce brands in increasing customer lifetime value, retention, and profitability through strategic email and SMS marketing. Requirements Minimum 2+ years of experience in email and SMS marketing, retention marketing, or account management Strong understanding of lifecycle marketing and customer retention strategies Experience building campaign calendars and analyzing marketing performance Ability to write clear, actionable creative briefs Familiarity with retention metrics such as LTV, retention rate, cohort analysis, and repurchase behavior Intermediate to advanced experience using ClickUp or similar project management tools Basic to intermediate knowledge of Figma for reviewing and providing feedback on designs Working knowledge of Klaviyo, including segmentation, flows, and QA processes Excellent written and verbal English communication skills Strong organizational skills and attention to det

Senior Specialist, Strategic Operations

About the team The Strategic Operations, Industry Affairs Team, is a division within Industry Affairs at Zillow Group. This team is responsible for strategic projects with a focus on Retention, Content Acquisition and Adoption of Zillow products and services. The Strategic Operations, Industry Affairs Team works cross functionally and in synchronization with Broker & Industry Affairs, Association & Industry Affairs, MLS Engagement and Broker Development. The Strategic Operations, Industry Affairs Team also partners with many business lines including Rentals, Showcase, Listing Media Services, and many others. The Strategic Operations, Industry Affairs Team rolls up to the Director of Strategic Operations for monthly guidance goals, and objectives. About the role The Strategic Operations Specialist plays a crucial role in conducting outreach, delivering presentations both in person and virtually, and showcasing our overall value proposition to key industry partners. The primary

Remote Customer Success Representative (Supply Chain Intelligence)

Customer Success Representative Location: US - Remote ABOUT US Accuris transforms the world's largest repository of standards and supply chain data into AI-driven insights and connected workflows - enabling engineers to work smarter, stay compliant, and innovate faster. ROLE SUMMARY As we grow our customer base and deepen our commitment to retention, we are hiring a Customer Success Representative to serve as a dedicated point of contact for a portfolio of accounts. This role is focused on building strong, lasting customer relationships that drive renewal and long-term loyalty. You will proactively monitor account health, identify risk signals early, and take action to resolve issues before they become churn. You will serve as the day-to-day voice of the customer internally, sharing insights and feedback that help shape how we support and serve our accounts. This is a high-ownership role for someone who takes pride in their relationships, communicates clearly, and knows how to get thi

Email Marketing & CRM Coordinator

Our client is seeking an Email Marketing & CRM Coordinator to drive customer retention and lifetime value through targeted digital communication, manage customer lifecycle journeys, and deliver high-performing email and SMS campaigns. Requirements Minimum of 2 years of experience in Email Marketing, CRM, Lifecycle Marketing, or Digital Marketing roles Hands-on, intermediate to advanced proficiency using Klaviyo or a highly similar email platform Strong analytical skills with the ability to interpret campaign performance data and build reports Benefits Annual leave Christmas Bonus equivalent to 1 month's wage (pro-rata) HMO Originally posted on Himalayas

Region Dir, National Sales GPO

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! Primary responsibility to ensure US Foods executes our key commitments (Program Growth and Retention, CMA Utilization, and Member Satisfaction) to one of the largest GPO (Group Purchasing Organizations) serviced by our company for specific region(s). Flexible Work Policy: The work for the Region Director, National Sales GPO position is completely remote anywhere in the United States except Hawaii or United States Territories. This position will be supporting the Southeast, Central or West regions and may travel up to 60% of the time. RESPONSIBILITIES Oversees business of one of our largest GPO relationships interacting with Regional Vice Presidents of National Sales (RVPNS), Area Vice President of National Sales (AVPNS), National Sales Managers (NSM) and Account Executives (AEs) in assigned region to ensure Program Growth and Retention, CMA Utilization

Lifecycle Manager

We are looking for a data-driven, creative, and highly technical Lifecycle Manager to own our customer retention strategy. Your primary playground will be Klaviyo , and your North Star metric will be Customer Lifetime Value (LTV) . This isn't a role for a generalist—we need someone who has lived and breathed e-commerce, understands the nuances of a high-growth brand, and knows how to turn a one-time buyer into a lifelong advocate. What You’ll Do Klaviyo Mastery: Own the full execution of our email and SMS strategy. This includes sophisticated segmentation, high-converting automated flows (Welcome, Abandoned Cart, Post-Purchase, Win-back), and a high-frequency campaign calendar. LTV Optimization: Analyze customer cohorts to identify churn points and opportunities for upsells or cross-sells. You will be responsible for moving the needle on repeat purchase rates and average order value (AOV). A/B Testing & Optimization: Maintain a rigorous testing roadmap. You’ll constantly experimen

Enterprise Account Manager (Client-Facing | Enterprise-Level Experience Required

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Enterprise Account Manager (Client-Facing | Enterprise-Level Experience Required) Location Remote Time Zone US Time Zones (EST–PST) Role Overview Our client is seeking a highly polished, enterprise-level Account Manager to own and grow relationships with high-value clients. This is a front-facing, video-heavy role for professionals who are confident on camera, understand executive-level communication, and take pride in representing a brand with credibility and professionalism. The Enterprise Account Manager will serve as a trusted partner to clients, managing ongoing relationships, driving expansion opportunities, and ensuring a premium, high-touch client experience. Key Responsibilities Serve as the primary point of contact for enterprise-level client accounts Manage and grow long-term client relationships with a focus on retention and expansion Lead virtual client meetin

Customer Success Specialist, Mandarin and English Speaking

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com . An Account Manager is responsible for ensuring that clients using the company's logistics services are satisfied and achieve their desired outcomes. This role involves a combination of customer service, account management, and logistics operations to maintain high levels of client satisfaction and retention. The specialist acts as a bridge between the clients and the company's operations, ensuring smooth communication and effective problem-solving. This role must have the ability to speak English and Mandarin to better serve the clients we work with heavily. How you will achieve success in this role: Client Onboarding and Training: Schedule, train and lead initial meetings with new clients to understand their specific logistics needs and goals. Relationship Ma

Client Success Manager

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant ers are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. What We’re Looking For: The Client Success team is responsible for the post-sale clients (Law Firms)— building and maintaining relationships with key stakeholders. Driving retention, organic growth within existing relationships/programs (new users/new locations/ancillary services), and high-quality cross-sell oppor

Client Manager, Physician Billing- Remote

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