Junior Account Manager

About This Gig

Join a fast-growing retention marketing agency as a Junior Account Manager and support eCommerce brands in increasing customer lifetime value, retention, and profitability through strategic email and SMS marketing. Requirements Minimum 2+ years of experience in email and SMS marketing, retention marketing, or account management Strong understanding of lifecycle marketing and customer retention strategies Experience building campaign calendars and analyzing marketing performance Ability to write clear, actionable creative briefs Familiarity with retention metrics such as LTV, retention rate, cohort analysis, and repurchase behavior Intermediate to advanced experience using ClickUp or similar project management tools Basic to intermediate knowledge of Figma for reviewing and providing feedback on designs Working knowledge of Klaviyo, including segmentation, flows, and QA processes Excellent written and verbal English communication skills Strong organizational skills and attention to det

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