Remote Customer Success Representative (Supply Chain Intelligence)

About This Gig

Customer Success Representative Location: US - Remote ABOUT US Accuris transforms the world's largest repository of standards and supply chain data into AI-driven insights and connected workflows - enabling engineers to work smarter, stay compliant, and innovate faster. ROLE SUMMARY As we grow our customer base and deepen our commitment to retention, we are hiring a Customer Success Representative to serve as a dedicated point of contact for a portfolio of accounts. This role is focused on building strong, lasting customer relationships that drive renewal and long-term loyalty. You will proactively monitor account health, identify risk signals early, and take action to resolve issues before they become churn. You will serve as the day-to-day voice of the customer internally, sharing insights and feedback that help shape how we support and serve our accounts. This is a high-ownership role for someone who takes pride in their relationships, communicates clearly, and knows how to get thi

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