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Himalayas

Remote Customer Care Specialist mit Deutsch und Englisch (Sofia, Bulgaria, BG)

BulgariaPosted about 3 hours agoVerified 38 minutes ago

About This Gig

Über Uns: Foundever ™ ist ein weltweit führendes Unternehmen im Bereich Customer Experience (CX). Mit 170.000 Mitarbeitern auf der ganzen Welt sind wir das Team hinter den besten Erlebnissen für mehr als 750 der weltweit und digital führenden Marken. Unsere innovativen CX-Lösungen, Technologien und unser Fachwissen sind darauf ausgerichtet, die betrieblichen Anforderungen unserer Kunden zu unterstützen und den Kunden in den entscheidenden Momenten ein nahtloses Erlebnis zu bieten. Ihre Aufgaben: Beantwortung und Lösung einer Vielzahl von Kundenanfragen per Telefon oder E-Mail; Übernehmen Sie die Kontrolle über Situationen und denken Sie mit, um die besten Entscheidungen zu treffen, um Kundenkontakte zu lösen; Beratung und Information der Kunden über Produkte und Dienstleistungen der Kunden, wobei Sie die Produktivitätsstandards der Abteilung und die Qualitätsstandards für die Kundenbetreuung übertreffen; Rechtzeitige und korrekte Bearbeitung von Kundenanfragen nach vordefinierten Rege

Skills & Tags

Customer Service Customer Service Customer Support Call Center Customer Care BPO

About the Seller

Foundever

on Himalayas

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