INSIDE SALES SUPPORT SUPERVISOR
About This Gig
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Contact Center Supervisor leads and coaches assigned team in a manner that assures quality customer interaction, builds and retains customer relationships and is committed to the timely delivery of company products and services. They contribute to the overall success and profitability of the contact center by ensuring that assigned team meet and/or exceed department goals and objectives. They are accountable for the direct supervision of the work activities of others; this includes personnel issues-including selection, termination, performance appraisal and professional development of subordinates. The Contact Center Supervisor leads a team of associates in executing strategies and objects set forth by management and is responsible for recruiting, hiring, training and managing customer service associates to achieve department and position goals. Incumbent should be self-mot
Skills & Tags
About the Seller
HOME DEPOT U.S.A., INC.
on Himalayas