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  5. Customer Engagement Strategist

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Himalayas

Customer Engagement Strategist

United StatesPosted 1 day agoVerified about 10 hours ago

About This Gig

At the heart of our Digital Engagement team is a simple belief: when people receive the right message at the right time, better health becomes possible. As a Customer Engagement Strategist , you will help shape experiences that guide customers to the care and programs they need—when they need them—improving health outcomes while lowering the total cost of care. You will join a passionate, cross‑functional team of ambitious and compassionate experts who combine data, behavioral science, and modern marketing practices to drive meaningful behavior change at scale. This is a role for a strategic thinker who loves to test, learn, and grow—and who thrives in a fast‑moving, Agile environment. Responsibilities Drive measurable behavior change by identifying, testing, and scaling high‑value customer engagement opportunities aligned to business, product, and digital priorities. Define customer‑centric, data‑driven engagement strategies, including target populations, use cases, channels, frequen

Skills & Tags

Customer EngagementMarketing StrategyDigital MarketingCRM MarketingGrowth Marketing

About the Seller

T

The Cigna Group

on Himalayas

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