Chat Support Clerk
About This Gig
We are seeking a compassionate, organized, and professional Chat Support Clerk to join our growing remote team at Positive Behavior Steps. In this role you will serve as a key point of digital contact for our clients, families, and partners providing timely, accurate, and empathetic support through our live chat platform. Your communication skills, attention to detail, and genuine passion for helping others will directly reflect the mission and values of our organization. Location: United States (Remote). Key Responsibilities Respond promptly and professionally to inbound client and family inquiries via live chat. Provide accurate information about Positive Behavior Steps' programs, services, and support offerings. Assist clients and families with appointment scheduling, service inquiries, and program navigation. Process and document incoming chat requests, service orders, and client information accurately. Resolve client concerns and complaints with empathy, patience, and professional
About the Seller
Positive Behavior Steps
on RemoteOK