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Himalayas

Application Support Associate

IndiaPosted about 5 hours agoVerified 34 minutes ago

About This Gig

Join JLL as an Application Support Associate and help shape the future of real estate by providing exceptional customer service and support for Yardi software/end user support. Work remotely with occasional flexibility for business needs. Requirements User Administration Configure/update/termination of users Semiannual audit of users End User/System Support Support for end user inquiries or issues in our software applications Escalation of support tickets to engineering, management or software vendor Detailed review, analysis, description of end user issues when escalating Support the implementation of new modules and periodic system upgrades Deliver exceptional customer service by handling customer inquiries, complaints and suggestions promptly and professionally Collaborate and work closely with our global clients to understand their needs, address their queries, and provide the highest level of customer satisfaction Follow up on all negative CSAT responses to understand concern and

Skills & Tags

Application Support Analyst Application Analyst Associate Entry Level Application Support Specialist Associate Application Analyst Application Support Engineer

About the Seller

JLL

on Himalayas

Pricing available on Himalayas

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