Technical Analyst
We have an exciting opportunity for a Technical Analyst -h to join our rapidly growing team! As Technical Analyst you’d be responsible for developing and maintaining applications that support Field Operations and Dispatch teams. You will be part of the evaluation, design, documentation, implementation, testing and performance for various applications. You will work closely with IT and the Business Operations team members to ensure alignment of application/process long term goals and visions. The principal purpose is to drive automation, process efficiency and customer service support for all underlying network and operational process for front line field technicians and customer service agents. This position will report to the Manager, Technical Support. As Technical Analyst your responsibilities will include: Drive strategic direction and support for multiple applications within the Field and Dispatch system stack Strong leadership skills. Ability to work directly with internal and e