Payments & Billing Operations Analyst
The Payments & Billing Operations Analyst plays a key role in managing billing operations, collections, supporting payments processes, and mitigating payment-related discrepancies all while maintaining excellent customer service and compliance with operational standards. The role is a part of the finance team, reporting to the Billing and Collections Manager and involves collaboration with multiple teams to help make system improvements. \n Responsibilities Billing & Collections: Manage day-to-day invoicing, payment tracking, payments adjustments, and review processes. Perform audits to ensure the accuracy and timeliness of payments; address discrepancies promptly. Support management to streamline billing and collection processes and improve efficiency, leveraging automation where applicable. Maintain collections systems, including notifications for late payments and tracking mechanisms. Customer Support: Serve as the primary contact for customer inquiries related to billing,