"ITSM" - Freelance Gigs | 100dollar.jobs

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Ascendion - ServiceNow Architect

We are looking for an experienced ServiceNow Architect who can design, implement, and lead enterprise-level ServiceNow solutions. The ideal candidate should have strong expertise in ITSM modules along with architectural experience. Requirements Design and architect scalable solutions on the ServiceNow platform Lead end-to-end ServiceNow implementations and upgrades Work on ITFN (IT Financial Management) and ITON (IT Operations Management) modules Collaborate with business stakeholders to understand requirements and translate them into technical solutions Provide technical leadership to development and implementation teams Ensure best practices, governance, and performance optimization Participate in client discussions and solution design (Presales involvement preferred) Benefits Up to 45 LPA Originally posted on Himalayas

Senior ServiceNow ArchitectServiceNow Solution ArchitectServiceNow Infrastructure Architect

India

2 days ago

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ITSM/ITIL Architect

We are looking for an ITSM/ITIL Architec t to serve as the process architect for a large-scale network consolidation program at a US-based Tier-2 Telco. The role designs the operational engine, including the ITSM framework, CAB quality gates, and alert correlation logic that translates raw network telemetry into structured support tickets. Responsibilities focus on building rules and governance mechanisms, while the Service Delivery Manager enforces them. This position suits professionals experienced in designing ITSM architectures from scratch and creating governance engines for large-scale IT mergers. Responsibilities: Design the target operating model, including the overarching ITSM framework, ticket routing logic, and incident management workflows for the consolidated enterprise Build the CAB quality gate to enforce strict ITIL intake requirements and mandatory global regulatory holds (e.g., e911, UK IPA) before any site moves to execution Map raw observability alerts into the tar

IT Service ManagementITSMITIL

Argentina

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Director Business Technology

Overview Position Overview: We're seeking an exceptional Director, Business Technology to lead the strategy, governance, and continuous operation and evolution of our enterprise application portfolio. This role oversees the Business Applications function – including our HRIS, CRM, ERP, and Work Management/ITSM platforms and their associated ecosystems – and is responsible for ensuring these systems deliver measurable value to the business. Reporting to the Senior Director, Corporate IT, the Director of Business Technology serves as the senior IT partner to HR, Finance, Sales, and Operations leadership. With an eye on security and operational excellence, you'll own the application roadmap, drive platform strategy, manage key vendor relationships, and lead a growing organization that will include three managers and a growing team of 20 business analysts today across all functions, scaling up to 30+ this year. You will help grow the org through hiring efforts, directly overseeing some bu

IT DirectorBusiness Technologyenterprise applications

United States

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Senior Implementation Engineer - Five9/CCaaS solutions (copy)

At TTEC Digital , we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital and Five9 have a long-standing partnership centered around delivering world-class AI-powered contact center solutions. Five9provides the cloud-native CCaaS technology while TTEC brings deep CX consulting, integration, deployment and optimization expertise! TTEC Digital is hiring an experienced Five9 Principal Consultant, Implementation Engineer for implementation and delivery in our Professional Services organization. This is a remote role, based in the US and will report to the Executive Director of Technology Consulting. You will configure the core Five9 Intelligent CX Platform, build integrations with third party applications such as CRM and ITSM systems, and perform end to end testing to ensure solutions function as designed. This hands o

Five9 Implementation EngineerCCaaS Solutions EngineerProfessional Services Consultant

Canada

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DevOps Engineer

About Command|Link Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line. Learn more about us here ! This is a 100% remote position About your new role: As our Founding DevOps Engineer, you will own the reliability of a high-throughput distribut

DevOps EngineeringSite Reliability EngineeringPlatform Engineering

Argentina

Results for "ITSM"

Ascendion - ServiceNow Architect

ITSM/ITIL Architect

Director Business Technology

Senior Implementation Engineer - Five9/CCaaS solutions (copy)

DevOps Engineer