IT Delivery Operations Lead
The IT Engagement Coordinator plays a critical role in connecting business demand with IT delivery execution. This role ensures that work flows efficiently from intake through delivery by coordinating across business partners and cross-functional IT teams. The coordinator promotes visibility, alignment, and operational efficiency across the IT/Digital portfolio while supporting consistent, high-quality engagement practices. Intake Facilitation & Workflow Management Serve as the initial point of contact for Digital/IT intake requests, ensuring submissions are clearly defined, categorized, and routed appropriately. Coordinate intake activities to ensure efficient progression from request through delivery. Ensure intake artifacts are complete, accurate, and actionable. Support intake decisions within established governance and prioritization frameworks. Facilitate early discovery activities in partnership with Business Analysts (BA) and User Experience (UX) teams to reduce rework. Ma