Underwriting Management and Policy Help Desk Specialist
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. **This position is fully remote and can be based anywhere in the U.S.** Essential Functions: Underwriting Management and Policy Administration System Technical Support: Serves as first point of contact for users seeking assistance with underwriting management, policy administration and rating platforms Researches and answers inquiries, including moderately complex inquiries, from all levels of underwriting and rating team members as they related to general operation of the underwriting and policy systems, business procedures, system speed, outages and system documentation Assists front line users/departments in their completion of policy transactions by analyzing