Operational Enablement Manager
Miratech is a global IT services and consulting company that seeks an Operational Enablement Manager to own, implement, and govern the end-to-end operational and financial lifecycle of its cloud Managed Services portfolio. Requirements Extensive hands-on experience in cloud-managed services operations within a professional services environment. Deep practical knowledge of ITSM frameworks in complex, client-facing delivery. Demonstrated experience owning operational financial models: forecasting, service planning, cost optimization, and margin analysis. Solid project management fundamentals: risk, change, scope control, escalation, and stakeholder management across concurrent engagements. Working knowledge of automation frameworks and AI-assisted tooling applied to service operations. Proficiency with ITSM platforms (e.g. ServiceNow, Jira), project management tools (e.g. MS Project, Asana), and knowledge management systems (e.g. Confluence, SharePoint). Benefits Comprehensive compensat