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Results for "Customer Insights"

8 gigs found around $100 across all platforms

AllDesign & CreativeDesign & Creative83Development & TechDevelopment & Tech509Writing & ContentWriting & Content22Marketing & SEOMarketing & SEO125Business & ConsultingBusiness & Consulting254Video & AnimationVideo & Animation7Music & AudioMusic & Audio
HimalayasView price

Customer Insights Manager - Temp / Contract

We are seeking a strategic and analytical Customer Insights Manager to support our team for an approximate 6 month assignment. This will play a critical role in ensuring continuity across our customer insights function, helping the business stay closely connected to the voice of the customer and broader market trends. Requirements 5+ years of experience in customer insights, consumer research, or similar Strong expertise in both quantitative and qualitative research methods (surveys, focus groups, store intercepts, etc.) A strategic mindset with a strong connection to business outcomes Originally posted on Himalayas

MarketingBusiness Intelligence & Marketing Analytics ManagerCustomer Marketing Manager
United States
8 days ago
HimalayasView price

Infrastructure Software Engineer (Kubernetes)

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta 's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi , an early member of Open AI. We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax an

Infrastructure EngineeringDevOpsSite Reliability Engineering
Germany
HimalayasView price

Senior Full Stack Engineer - QM & Coaching

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta 's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi , an early member of Open AI. Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta . About the role: The QM & Coaching Team at Cresta is vital for our post-call intelligence products. Our core mission is to utilize Large Language Models (LLMs) and

Frontend DevelopmentBackend DevelopmentSoftware Engineering
Canada
HimalayasView price

Sr Director, Ricolino US Lead

Job Description Are You Ready to Make It Happen at Mondelēz International ? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will have responsibility for the full market P&L for the Ricolino brands in the US. As a member of the Business Unit’s leadership team, this leader will assume the P&L ownership, and executes plans to drive the growth in the local market through close alignment with our regional and global strategies. You lead and drive the category agenda, embedding and leveraging customer insights, building trust, and working in partnership with our customers by developing a network of relationships to drive growth. How you will contribute Translating strategic priorities into operational reality by aligning communication, accountability, resource capabilities, internal processes, and ongoing measurement systems. Leading a business growth agenda and evolving organic and inorganic initiatives. Defining and monitoring commercial strategies, br

General ManagementExecutive ManagementDirector
United States
HimalayasView price

Forward Deployed Product Manager, AI Agent

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta 's co-founder and chairman is Sebastian Thrun , the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu , the co-founder of Google Contact Center AI and Vertex AI platform, and co-founder, Tim Shi , an early member of Open AI. We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax an

Customer ServiceProduct ManagementAI Product Management
United States
HimalayasView price

Customer Insights Manager

About NextStep NextStep connects top consulting talent with high-potential opportunities through smart, AI-powered matching. We partner with ambitious companies across sectors to place experienced professionals in roles where they can have a real impact. On behalf of a client in our partner network, we are currently looking for a Customer Insights Manager to join their team. About the Company Our client is a major UK consumer goods business headquartered in London, with a portfolio of well-known household brands sold across grocery, pharmacy, and direct-to-consumer channels. With revenues of £1.2bn and a digital transformation underway, the business is investing in its insights and analytics capability to drive more data-led commercial decision making. The Customer Insights team sits at the intersection of Marketing, Sales, and Strategy. The Role As Customer Insights Manager, you will own the generation and communication of customer and consumer insights that directly inform brand str

Insights ManagerCustomer Experience Analytics ManagerVice President Of Customer Insights
United Kingdom
HimalayasView price

Service Optimization & Customer Insights Analyst, Global Deloitte Technology

Service Optimization & Customer Insights Analyst is responsible for collecting, analyzing, and interpreting qualitative and quantitative data to assess services and products performance, customer sentiment, and operational effectiveness. Requirements Bachelor's degree in computer science, Business Administration, Data Analytics, Information Systems, or a related field. At least 2+ years of experience in data analysis, business analytics, services & products performance reporting within a corporate environment. Experience defining metrics and collaborating on measurement strategies to support services and products operational excellence. Experience with requirements gathering, data analysis and visualization tools (e.g., Excel, Power BI, SQL). Excellent communication and presentation skills, with experience tailoring messages for varied audiences. Benefits Competitive base salary and variable pay opportunities $4,000 per year for mental health support benefits $1,300 flexible b

Data ScienceData Operations AnalystProfessional Services Data Analyst
Canada
HimalayasView price

Customer Renewals Manager

Customer Renewals Manager @ AppFollow About AppFollow AppFollow helps mobile teams worldwide improve app performance and customer experience. Our platform provides tools for App Monitoring, App Store Optimization (ASO), Review Management, Alerts & Automation, and Insights, empowering product, marketing, and support teams to make better decisions faster. About the Role As a Customer Renewals Manager , you will own the renewal lifecycle for a portfolio of customers, ensuring timely renewals, reducing churn, and driving revenue growth. This role sits at the intersection of Customer Success, Sales, and Finance. Your mission is simple: protect and grow revenue by delivering a smooth, proactive, and value-driven renewal experience. You’ll work closely with Customer Success Managers, leveraging customer insights, product usage data, and health scores to identify risks early and uncover expansion opportunities. What You’ll Do Renewal Ownership & Execution Manage the full renewal lifec

Customer ServiceCustomer SuccessAccount Management
Mexico
9 days ago
10 days ago
10 days ago
10 days ago
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13 days ago
13 days ago