VP of Delivery

About This Gig

About Akka Akka builds the platform that enterprises use to develop, deploy, and operate agentic AI systems. Our customers run mission-critical workloads on top of Akka — many of them in regulated industries (financial services, healthcare, public sector, defense-adjacent) where the cost of an outage, a data leak, or a botched upgrade is measured in regulatory exposure, not just churn. They are not buying SaaS. They are buying a managed runtime they can stake their business on. We extend resilience guarantees and 99.9999% availability commitments, and we deliver those through a hosted managed service. The role The VP of Delivery owns the end-to-end customer experience: proof of concepts, onboarding, production operations, reliability, support, and the human relationships that turn a first deployment into a long-term partnership. This is not a SaaS-style "customer success" role — it is a delivery leadership role for a high-reliability managed service. The person in this seat is account

Skills & Tags