TMS Technical Account Manager - Macropoint
About This Gig
Descartes is a leading logistics and supply chain technology company seeking a Technical Account Manager to ensure mid-market customers achieve measurable value from MacroPoint and MyCarrierPortal. The role requires a combination of technical expertise and proactive relationship management to drive product adoption, operational improvements, and long-term customer retention. Requirements 2+ years of experience in Account Management, Customer Success, Technical Support, or another client-facing role Experience in SaaS, logistics, supply chain, or transportation technology environments is an asset Ability to troubleshoot technical issues and guide customers toward effective solutions within SaaS platforms Ability to translate technical product capabilities into clear business value for customers Strong presentation and public speaking skills with confidence leading customer meetings, training sessions, and Quarterly Business Reviews Ability to build trusted relationships with both techn
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About the Seller
The Descartes
on Himalayas