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Technical Support Specialist

CanadaPosted about 5 hours agoVerified about 1 hour ago

About This Gig

Greenhouse is looking for a Technical Support Specialist to join their team. The role involves providing technical support to customers, troubleshooting issues, and expanding knowledge of the company's products and technical skills. The ideal candidate is an advocate, problem solver, and communicator who can work effectively in a remote environment. Requirements 2+ years customer-facing work experience on both email and live chat channels Experience using Zendesk required SaaS experience Excellent problem-solving and analytical skills Proven perseverance when resolving customer requests Benefits Generous Paid Time Off 401k Matching Tuition Reimbursement Originally posted on Himalayas

Skills & Tags

Customer Service Technical Support Specialist Technical Customer Support Associate Technical Support Associate Helpdesk Support Specialist

About the Seller

Greenhouse

on Himalayas

Pricing available on Himalayas

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