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  5. Technical Customer Support Specialist

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Himalayas

Technical Customer Support Specialist

United StatesPosted about 10 hours agoVerified about 1 hour ago

About This Gig

Nestmed is fixing healthcare documentation with an AI platform. As a Technical Customer Support Specialist, you will serve as the first line of support for users and troubleshoot user-reported issues. Requirements 3+ years of experience in technical customer support or client-facing roles Strong technical troubleshooting and root cause analysis skills Ability to identify complex bugs and create detailed reports Deep understanding of clinical workflows, home health, or EHR/EMR systems Excellent written and verbal communication skills Comfort with fast-changing environments and a bias toward action Familiarity with ticketing software like Zendesk Benefits Great health benefits - healthcare, dental, and vision Originally posted on Himalayas

Skills & Tags

Customer ServiceTechnical Support SpecialistSenior Technical Support SpecialistCustomer Technical Support JobsTechnical Support JobsCustomer Support Specialist

About the Seller

N

Nestmed

on Himalayas

Pricing available on Himalayas

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