Supplier Success Specialist

About This Gig

Job Overview The Supplier Success Specialist is responsible for supporting supplier performance and order management by monitoring communications, resolving issues, and ensuring suppliers meet operational standards. This role engages with suppliers primarily through email, as well as phone, live chat, and ticketing systems, while utilizing tools such as SAP Business One and Jira Service Management. The ideal candidate is detail-oriented, proactive in identifying trends across support requests, and capable of providing insights that help improve supplier performance. The position also involves inbound and outbound communication with suppliers and maintaining accurate documentation across CRM and ERP systems. Job Details Work setup: Work from Home Schedule: Monday to Friday | 2 AM to 11 AM EST Holiday: Will follow Philippine Holidays Responsibilities Monitor supplier order updates and ensure timely communication with relevant stakeholders. Support supplier compliance and address perform

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