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Himalayas

Service Delivery Administrator

CanadaPosted about 20 hours agoVerified about 2 hours ago

About This Gig

The Group Benefits Service Team is seeking a bilingual, energetic, and motivated team member to join our dynamic environment. Reporting to the Assistant Manager, Small Business Delivery, the Service & Delivery Administrator plays a key role in supporting the Group Benefits Distribution organization. If you thrive in a fast‑paced environment, enjoy supporting advisors and clients, and want to contribute to a team that sits at the heart of Distribution, this opportunity is for you. Position Responsibilities: Advisor and Client Support (50%) Provide superior support to Service Representatives and assist with managing their in‑force business blocks. Handle inquiries from advisors and clients through to resolution. Complete basic updates to ensure accuracy of client and advisor records. Manage claims escalations and support timely resolution. Maintain strong advisor relationships and support a positive onboarding experience. General Support and Guidance (50% - to support above work) Ma

Skills & Tags

Group Benefits Administration Service Delivery Administration Client Services Insurance Operations Administrative Support

About the Seller

Manulife

on Himalayas

Pricing available on Himalayas

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