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Himalayas

Senior Retention Manager

NicaraguaPosted about 7 hours agoVerified about 2 hours ago

About This Gig

Description 🤓At TripleTen , we are dedicated to helping people from diverse backgrounds build sustainable careers in tech through digital re-skilling programs. Our program graduates have secured jobs at companies like Tesla, Spotify, PlayStation, Google, and Microsoft. Over 25,000 students have already chosen TripleTen to transform their careers. We’re hiring a Sales & Retention Manager to oversee a high-impact squad of Retention Managers who turn refund requests into renewed commitment . This is a hands-on management role for someone who knows how to close high-ticket sales , motivate a team , and hit KPIs fast . You’ll be at the frontline of saving clients — and revenue — while shaping the future of our retention strategy across our students. What you will do Own team KPIs — monitor results daily, identify gaps, and implement action plans to hit targets. Lead, coach, and develop the retention team through regular trainings, call reviews, and structured performance improvement.

Skills & Tags

Customer Service Sales & Management Retention Management Team Leadership Customer Success Edtech Sales

About the Seller

TripleTen

on Himalayas

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