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  5. Senior Manager, Account Management (Remote, Any Location, United States of Ameri

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Himalayas

Senior Manager, Account Management (Remote, Any Location, United States of Ameri

United StatesPosted 3 days agoVerified 3 days ago

About This Gig

About Us Foundever ™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Summary The Account Manager is responsible for the day-to-day management and growth of one or more client accounts under the guidance of an Account Director. The role focuses on client satisfaction, contract execution, delivery alignment, and identifying incremental growth opportunities. The Account Manager works closely with Operations, Finance, Sales, Marketing, and Product teams to ensure services are delivered in line with contractual commitments, SLAs, and client expectations. The role requires strong relationship management skills, commercial awareness, and the ability t

Skills & Tags

Customer ServiceAccount ManagementClient ManagementStrategic Account ManagementBPOCustomer Success

About the Seller

F

Foundever

on Himalayas

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