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Himalayas

Remote Position for Dutch-Speaking Client Operations Specialist

PortugalPosted 2 days agoVerified 2 days ago

About This Gig

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate’s recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! 🌍 We are excited to offer a remote opportunity for a Dutch-speaking Client Operations Specialist. In this role, you will be the key point of contact for our clients, ensuring smooth operations and excellent service delivery in a dynamic fintech environment. Role Overview: Provide end-to-end support for customers’ online orders, including delivery management, shipping investigations, returns, payment transactions, refunds, inbound/outbound calls, and order reviews. Handle sensitive customer and client information in compliance with PCI and GDPR policies. Communicate with customers, carriers/couriers, financial institutions, Customer Support Representatives (CSRs), and internal departments to ensure efficient issue resolution. Requirement

Skills & Tags

Customer Service Client Operations Customer Service Consumer Services Back Office Operations Fintech Operations Client Support Operations Specialist Client Operations Specialist Remote Client Services Coordinator

About the Seller

Atlean World

on Himalayas

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