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Himalayas

Remote Customer Care Specialist with Italian and English (Sofia, Bulgaria, BG)

BulgariaPosted about 7 hours agoVerified about 6 hours ago

About This Gig

About Us Foundever ™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Our office in Sofia is based in the city center and employs more than 800 people, supporting 32 languages all around the world. Your Responsibilities: Respond to and resolve a wide variety of consumer queries by phone calls and e-mails; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and services, exceeding department productivity standards and quality customer care standards; Carries out customer inquiries in timely and correct man

Skills & Tags

Customer Service Customer Service Customer Care Customer Support Remote Customer Service Contact Center Bilingual Italian English Customer Support Specialist Remote Customer Support Specialist

About the Seller

Foundever

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