Remote Call Center Trainer

About This Gig

Remote Call Center Trainer 💼 Job Type: Full-Time 💰 Pay: $50,000–$65,000 base + $2,000–$10,000 annual incentive 🕒 Schedule: 40h weekly within 7 AM – 11 PM CST 📍 Location: Remote (Eligible States: TX, FL, NC, GA, KY, AL, MS, LA, and TN) About the Role SAPS LLC is looking for a Call Center Trainer to be responsible for preparing new and existing agents to perform successfully in a sales-driven call center environment. This role ensures agents are trained on product knowledge, systems, sales execution, objection handling, customer engagement, and compliance requirements so they can transition to production with confidence and meet performance expectations. What You’ll Do •Deliver virtual and classroom call center training for new hires and existing agents •Coach agents through live call monitoring, roleplay, and one-on-one feedback •Develop and update training materials, scripts, and sales exercises •Identify skill gaps and escalate performance risks to the Training Manager •Document

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