Quality Specialist - Specialty Pharmacy

About This Gig

House Rx is seeking a detail-oriented Quality Specialist to join our remote team and help ensure high standards of care, accuracy, and patient satisfaction in our specialty pharmacy services. If you're passionate about maintaining excellence in healthcare delivery and are eager to make specialty medications more accessible and affordable, we’d love to hear from you. About the Role The Quality Specialist plays a key role in ensuring operational excellence by performing detailed audits of order processing and patient calls, gathering and analyzing key performance metrics, and supporting ongoing quality assurance initiatives. This role helps maintain high service standards by identifying trends, ensuring adherence to workflow protocols, and partnering with stakeholders to continuously improve the patient and clinic experience. What You’ll Do Conduct audits on order processing and patient/caregiver phone calls to ensure accuracy, compliance, and adherence to company standards Document fin

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