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  5. Programme Director

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Himalayas

Programme Director

United KingdomPosted 4 days agoVerified 3 days ago

About This Gig

We are seeking a Programme Director to lead the end-to-end delivery of Capita ’s Citizen Contact Transformation Programme—a major initiative introducing new operational, digital, and service capabilities across contact centre and back office environments. This is a high-profile, business-critical role with full delegated authority, responsible for setting up and delivering complex transformation programmes at pace, across multiple workstreams, and in close partnership with senior leaders, clients, and external partners. Job title: Programme Director Job Description: What You’ll Be Doing: As the Programme Director for Capita ’s Citizen Contact Transformation Programme, you will lead the full end‑to‑end delivery of a complex, multi‑workstream transformation spanning contact centre and back office environments. Your combined responsibilities include: Programme Leadership & Delivery Lead the mobilisation, planning, delivery and closure of the Citizen Contact Transformation Programme fr

Skills & Tags

Programme ManagementTransformation ProgrammeProgram DirectorBusiness TransformationProject Management

About the Seller

C

Capita

on Himalayas

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