New York Workers' Compensation Customer Service Representative/ IME Scheduler

About This Gig

JOB SUMMARY The NY Workers' Compensation CSR / IME SCheduler is responsible for receipt of new cases and ensuring proper system drafting and setup. The CSR also is responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street ’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street . It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Handling Receipt of New Cases: Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street system, AccessDS. Work with client on any information missing pertinent to processing claim. Sort, organize and create medical document listing - if required by client, and in line with specific special handling. Assignment of Cases: Assign/schedule new cases to physicians for review with the app

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