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Himalayas

New Learner Compliancy Specialist III, Credential Support

RemotePosted about 2 hours agoVerified 15 minutes ago

About This Gig

Position Summary: The New Learner Compliancy Specialist III, Credential Support manages a high-volume caseload of newly admitted learners (up to 450 learners) and ensures full compliance with College Experiential Learning(EL) credentialing requirements. This role focuses on efficiency, troubleshooting complex issues, and supporting both learners and collaborators in the credentialing process. Role and Responsibilities: Guides learners in creating third-party vendor accounts, uploading documentation, and completing background checks and drug screenings. Provides guidance on navigating credentialing systems and interpreting College and EL requirements. Communicates with learners through phone calls, conference calls, texts, and emails to resolve credentialing issues promptly. Monitors learner progress for large cohorts, identifying compliance risks, and implementing corrective actions. Supports training and mentoring of Specialists I and II to build team capacity and process efficiency.

Skills & Tags

Academic Operations Credentialing Specialist Education Compliance Student Services Administrative Support

About the Seller

Nightingale College

on Himalayas

Pricing available on Himalayas

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