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  5. Military Coordinator/Payor Success Associate

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Himalayas

Military Coordinator/Payor Success Associate

United StatesPosted 1 day agoVerified about 14 hours ago

About This Gig

At Talkspace , we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for a Military Coordinator/Payor Success Associate to join our operations team. The Military Coordinator/Payor Success Associate is responsible for handling a higher level of contacts and back-office processes, including Health Plan Support, Customer Success inquiries, unmatched clients/members, VIP escalations, internal escalations, and ad hoc items. They will prioritize incoming requests and adjust workflows accordingly to ensure efficient and effective resolution of issues. Additionally, they will serve as a liaison between the Payor Success team and customer support to provide assistance with client/member-facing questions. The Payor Success Associate

Skills & Tags

Customer ServiceOperationsCustomer SuccessOperationsCustomer SupportMilitary ServicesHealthcare Administration

About the Seller

T

Talkspace

on Himalayas

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