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Himalayas

Manager, Support Specialist

IndiaPosted about 5 hours agoVerified 13 minutes ago

About This Gig

G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries. We're looking for a Manager of G-P-Support to manage a team of regional support specialists and/or supervisors, focusing on HR/IT/Finance operations and customer support. Requirements 8-12 years of prior experience in a multi-tasking, fast-paced, deadline-oriented role 4 years of people management experience in a centralized shared services environment Detailed oriented focused on quality output; identifies and resolves moderately complex business problems Strong Manager experience in centralized HR shared service operation management Strong Experience in Peoplesoft/Workday/SAP, Any relevant HRMS tool knowledge Knowledge / Experience with Zendesk and Salesforce; business analytical tools are a plus Strong understanding of finance and HR fundamentals in different locales Good interpersonal skills to manage sensitive and confidential situations Ability to collaborate with diver

Skills & Tags

Customer Service Customer Support Manager Customer Support & Success Jobs Customer Success Manager Client Support Manager Support Manager Customer Support Lead

About the Seller

Globalization Partners International

on Himalayas

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