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Himalayas

Kundenbetreuer / Kundenberater Inbound Automotive/ Home (100% Homeoffice)

GermanyPosted about 6 hours agoVerified 11 minutes ago

About This Gig

das erwartet dich Vielleicht kennst Du das?! Dein Auto springt nicht an oder während der Fahrt streikt der Motor? In solchen Fällen bist Du bei uns für unsere Kunden im Notfall als Kundenbetreuer erster Ansprechpartner. Es handelt sich dabei um einen Job ohne Verkaufstätigkeiten. Deine Aufgaben: Betreuung der telefonischen Aufnahme und Lösung von Kundenanliegen, die im Zusammenhang mit einer Kfz-, Haus- oder Familienversicherung entstehen Organisation und Koordination erster Hilfsmaßnahmen für unsere internationalen Kunden, wie z. B. Pannen-, Unfall- und Abschlepphilfe, sowie bei Bedarf weitere Dienstleistungen wie Hotelbuchungen, Mietwagen oder Ähnliches Verantwortung für die E-Mail- sowie Telefonkorrespondenz mit Versicherungen, Dienstleistern und Partnern zur Klärung und Abwicklung von Sachverhalten inklusive der Rechnungsbearbeitung das bringst du mit Idealerweise hast Du Erfahrungen in der telefonischen Kundenbetreuung im Versicherungsbereich sowie der Rechnungsbearbeitung / Scha

Skills & Tags

Customer Service Customer Service Insurance Call Center Inbound Support Insurance Claims

About the Seller

Europ Assistance Services GmbH

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