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Himalayas

Junior Customer Support Specialist – Regulatory Risk Management

ColombiaPosted about 8 hours agoVerified about 1 hour ago

About This Gig

what you'll do We are looking for analytical, detail-oriented and customer-focused individuals to join our global support team as a Junior Customer Support Specialist – Regulatory Risk Management (Remote from Colombia) . In this role, you will support our clients in using our regulatory reporting solutions while learning how to troubleshoot business and functional issues in a structured environment. You will work closely with more senior team members and contribute to our 24/7 global service continuity through a coordinated Follow the Sun (FTS) support model. This position is a great opportunity to start building expertise in regulatory reporting, gain exposure to financial frameworks, and develop your analytical and problem-solving skills in a SaaS environment. Key ResponsibilitiesBusiness and Functional Support Assist clients with functional questions related to our regulatory reporting products. Support the analysis of business rules and configurations to help identify and resolve

Skills & Tags

Customer Service Customer Support Specialist Regulatory Risk Management Client Services Technical Support Regulatory Compliance

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