Java Application Engineer

About This Gig

Miratech helps visionaries change the world by developing innovative technology solutions for its clients. We are a global IT services and consulting company that brings together enterprise and start-up innovation. We are looking for a Java IVR Application Developer to join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications. Requirements Design, develop, and maintain IVR applications based on business and technical requirements Integrate IVR solutions with key internal services Monitor IVR systems and implement operational improvements to enhance customer experience Troubleshoot and resolve issues within the voice contact center and IVR environments Collaborate with project managers to ensure the timely and high-quality delivery of solutions Work independently while supporting a regional business unit aligned with global objectives Participate in forward-looking initiatives to improve call steering and IVR archite

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