Japanese Bilingual Customer Service and Sales Representative

About This Gig

This is a remote position. Position Overview: We are seeking a talented and bilingual Japanese Customer Service and Sales Representative to join our team at Officepartners360. This role is pivotal in providing outstanding support to our Japanese-speaking clientele while driving sales growth through effective communication and relationship-building. The ideal candidate will be fluent in both Japanese (N1 level) and English, with a passion for delivering superior customer experiences. Key Responsibilities: Customer Service: Respond promptly to customer inquiries via phone, email, and chat in both Japanese and English. Assist customers with product information, order processing, and issue resolution in a courteous and professional manner. Ensure high levels of customer satisfaction by providing personalized assistance and proactive follow-up. Sales Support: Engage with potential customers to understand their needs and recommend suitable office solutions. Collaborate with the sales team t

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