IT ServiceNow Catalog Manager Analyst - REMOTE
About This Gig
We are seeking a IT ServiceNow Catalog Manager Analyst to join our team in Arlington, Virginia, United States. The IT Catalog Manager Analyst will support the Service Catalog within Business Relationship Management and maintain and enhance a central repository of IT services. Requirements Strong analytical and data management skill Ability to maintain and update service catalog entries Assist in enhancing catalog usability and supporting self-service capabilities. Utilize ITSM tools (e.g., ServiceNow) to manage workflows and streamline updates. Analyze catalog data and provide simplified visualizations for mission awareness and performance reporting. Collaborate with IT teams and stakeholders to incorporate feedback and improve catalog offerings. Support continuous improvement initiatives to enhance customer experience and operational efficiency. Attention to detail and customer-focused mindset Benefits Medical, dental, and vision insurance with an employer contribution Flexible spend
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About the Seller
NTT DATA
on Himalayas