Implementation Manager

About This Gig

Gem is seeking a dynamic and highly organized Implementation Manager to join its Customer Success team. The ideal candidate will have 2+ years experience in implementation, strong project management skills, and a passion for providing exceptional customer service. They will oversee the successful deployment and integration of Gem's platform for new clients, manage cross-functional partners to deliver high-quality solutions on time and within scope, and collaborate directly with customers to help them achieve their business goals. Requirements 2+ years of experience in implementation Strong project management skills Passion for providing exceptional customer service Experience in configuring and implementing SaaS applications, particularly in the HR and Recruiting space Benefits Highly competitive salary Equity Flexible Time Off program 16 paid holidays Best-in-class medical, dental & vision insurance $1,200 annual stipend for learning and development opportunities 16 weeks of Paid

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