Head of Customer Experience
About This Gig
STARS + HONEY: Head of Consumer Experience ROLE OVERVIEW Stars + Honey is a fast-growing functional nutrition brand on a mission to eliminate compromise in health and indulgence. Our products deliver joyful flavor and clean functionality, making everyday wellness feel like a treat rather than a trade-off. As we enter our next phase of growth â scaling from a strong DTC foundation into national retail â we are seeking a Head of Consumer Experience to build and lead a best-in-class consumer experience function. This role is critical to: Delivering an exceptional consumer experience across every touchpoint Increasing consumer loyalty, repeat purchase, and advocacy Protecting and strengthening the Stars + Honey brand reputation Turning consumer feedback into actionable business insights Building scalable systems and processes that support rapid growth This leader will own the end-to-end consumer experience strategy and operations across DTC, Amazon, and retail support channels, ensuri
About the Seller
Stars + Honey
on RemoteOK