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Himalayas

FirstAlt Business Support Rep ll

United StatesPosted about 16 hours agoVerified about 2 hours ago

About This Gig

Major Responsibilities Manage all Transportation Partner payments, including JDE system integration. Work directly to resolve any missed trip payments and inaccurate trip data. Provide reports to the operations team on a weekly and monthly basis. Coordinate with Field Operations that all driver background checks and MVR’s are up to date for FirstAlt drivers nationwide. Review daily requests and complete urgent requests as needed Coordinate and assist Field Operations with any incomplete documents and problem solve as needed. Oversee all Transportation Partner technical support to include new driver on-boarding, driver app installation and troubleshooting, and Transportation Partner portal training and support. This position requires a high level of customer service communication and care Detailed organization and problem-solving skills are critical for success Duties and responsibilities are not limited to above descriptions and can be modified or changed at the discretion

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