CX Operations Analyst / Specialist
About This Gig
Job Title: CX Operations Analyst / Specialist Location: Remote Latin America Preferred Type of Contract: Full-Time Salary Range: Market Rates Language Requirements: English (Professional Proficiency) We are seeking a skilled CX Operations Analyst/Specialist with deep experience in HubSpot administration and post-sales process optimization to join our growing team at Compliancy Group. You will play a key role in enabling our Customer Success organization by streamlining workflows, ensuring data accuracy, and strengthening operational alignment across teams. Your work will directly impact forecasting accuracy, onboarding quality, customer health visibility, and overall team efficiency. Responsibilities Own and optimize the HubSpot CX infrastructure across all objects, including property governance, automation, and system-wide data accuracy. Build, maintain, and evolve customer lifecycle workflows (onboarding, renewal management, NPS/CSAT, TTV tracking, at-risk alerts) to drive predictab
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About the Seller
Nearshore Business Solutions
on Himalayas