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Himalayas

Customer Support Specialist

PhilippinesPosted about 6 hours agoVerified 15 minutes ago

About This Gig

We are seeking a detail-oriented and customer-focused Customer Experience & E-commerce Coordinator to support day-to-day operations across multiple storefronts. This role is ideal for someone who thrives in a fast-paced, creative environment and enjoys delivering a high-touch experience to premium clientele, particularly in the wedding and events space. You will serve as the primary point of contact for customer inquiries while also supporting e-commerce operations, social media, and administrative tasks. This role requires strong written communication, sound judgment, and the ability to work independently with minimal oversight Customer Support & Order Management ● Manage customer inquiries across Marsupial Papers (website and email), Etsy, and Nexcards ● Respond to quote requests, product questions, timeline inquiries, and order status updates ● Provide a high-quality, personalized customer experience for wedding clients E-commerce & Operations Support ● Update and manag

Skills & Tags

Customer Service Customer Support Specialist Customer Experience Specialist Order Management Social Media Support Ecommerce Coordinator

About the Seller

Hireframe

on Himalayas

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