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Himalayas

Customer Support (Mekari Qontak)

IndonesiaPosted about 19 hours agoVerified about 17 hours ago

About This Gig

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard. Job Description: Handle user inquiries and complaints through live chat/phone call/email Ensure user satisfaction through feedback and solution Inform user in case of website maintenance or any problems occurred Collaborate with internal team to handle complaints and other inquiries Requirements: Minimum of 1 year working experience in Customer Support or related fields. Fresh graduates from all majors are also welcomed to ap

Skills & Tags

Customer Service Customer Support Customer Service Client Services Technical Support Customer Service Support Customer Service And Support Сustomer Support Customer Care Customer Support And Services Customer Support

About the Seller

Mekari

on Himalayas

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