Customer Success Manager

About This Gig

Uscreen is a profitable and fast-growing SaaS company. We’re on a mission to revolutionize the way video entrepreneurs and creators monetize their content. Our all-in-one video membership platform helps creators generate revenue through subscriptions, communities, courses, and live-streamed events across web, mobile, and TV apps. We’re building a team that doesn’t just support creators—we partner with them to help their businesses thrive. That’s where you come in. What you’ll do Collaborate with our existing clientele, consisting of creators, founders, and CEOs, to foster the expansion of their online video subscription enterprises. Establish deep relationships with new and existing customers, understanding their challenges, and offering strategic guidance to help them meet their goals and maximize their ROI Own the client experience by establishing rapport, providing training, identifying opportunities and driving product adoption Expand current customer accounts through upsell oppor

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