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Himalayas

Customer Success Manager Sénior (F/H)

United StatesPosted about 5 hours agoVerified 20 minutes ago

About This Gig

🚀 Toi aussi ta passion c'est la relation client ? Sauf qu'aujourd'hui... ❌ Tu as appris le métier grâce à ton expérience et à ton équipe ❌ Tu es débordé par les demandes clients ❌ Tu as besoin de te mettre à jour sur les outils disponibles ❌ Tu te sens un peu seul dans ton quotidien CSM ❌ Tu ne sais pas forcément pas quel bout prendre tes problèmes pour avancer Chez Kare School , on va te donner les outils pour booster ta carrière et évoluer sur le métier de Customer Success Manager ! Après 4 semaines de formation avec nous, tu aura enfin le bon discours client pour augmenter de +50% la valeur produit perçue et tu maitrisera les meilleurs outils CSM pour être 20% plus productif. Pour cela on va t'apprendre à : Elaborer une stratégie en utilisant des mesures et indicateurs clés de performance adaptés Etablir des relations de confiance avec les clients et renforcer les liens Mieux engager pour réduire le churn Développer des plans de succès personnalisés, et gérer les risques pour assu

Skills & Tags

Customer Success Management Customer Retention Client Relations Account Management Customer Experience

About the Seller

Kare School

on Himalayas

Pricing available on Himalayas

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