Customer Success Manager - Healthcare

About This Gig

Hi, I'm Juhi Banerjee , your Recruiter and guide to joining CSG ! We are excited to learn more about you and your unique background. As a Customer Success Manager, you serve as a customer advocate, helping mid to high-tier merchants, healthcare organizations, and partners effectively engage with Forte’s solution offerings. You provide interactive, proactive support that improves customer experience and increases retention, with particular emphasis on healthcare account management to ensure compliance, security, and tailored solutions. By deeply understanding the customer’s business and industry-specific regulations and workflows, you act as a trusted advisor who helps retain revenue, drive account health, and support CSG /Forte in achieving quarterly and annual revenue goals. We are looking for a Customer Success Manager who will: Retain revenue and drive account health for mid to high-tier merchants, healthcare organizations, and unassigned partners through proactive outreach at key

Skills & Tags