Customer Success Manager
About This Gig
Canals is a fully remote startup transforming the industrial supply chain with AI. The Customer Success Manager will own the full post-sale relationship for a portfolio of accounts, leading onboarding, training, adoption, and renewals. Requirements 5-8 years in Customer Success for a B2B SaaS product Experience working in an early-stage startup and building playbooks, processes, or systems from scratch Strong communication and relationship-building skills across all levels of an organization Comfortable explaining technical concepts to non-technical audiences Organized, analytical, and proactive Benefits Flexible work environment Strong engineering culture Culture of ownership Real-world impact Stellar product-market fit Originally posted on Himalayas
Skills & Tags
About the Seller
Canals AI
on Himalayas