Customer Success Manager
About This Gig
We are looking for a proactive and client-focused Customer Success Manager to join our growing team. This is an exciting opportunity for someone passionate about the Digital Advertising space. You will play a key role in managing client’s needs while contributing to the company’s overall growth targets. Time zone: CET Responsibilities: Build and maintain strong partner relationships, acting as their primary point of contact and trusted advisor Ensure a smooth transition from Business Development to AdOps for a successful onboarding process; Help set clear expectations internally and with the partner around performance, timelines, and deliverables Monitor and analyze client performance and trends across daily, weekly, monthly and quarterly timeframes to identify missed and growth opportunities Conduct regular check-ins and performance reviews, understanding partner goals and unlocking opportunities for up-sell/cross-sell Proactively address challenges and recommend solutions Collaborat
Skills & Tags
About the Seller
AI Digital
on Himalayas