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Himalayas

Customer Success Associate

United StatesPosted about 6 hours agoVerified about 2 hours ago

About This Gig

About Your Role: The Customer Success Associate is the trusted advisor to our customers. You will focus on relationship building, proactive outreach and driving value and strategic conversations with our SMB and Mid-Market customers. These activities will in turn promote overall customer satisfaction, product adoption, retention, renewals, and spend through the platform. The ideal candidate has a history of success driving value based conversations and consulting with customers on strategic approaches to leveraging SaaS products. What You’ll Do: Provide industry and platform expertise to help customers derive valuable insights from our product Advise customers on best practices in order to drive maximum value and ROI from the platform Partner with Account Managers to build growth strategies for your book of business and work with them to secure successful renewals and expansions Empower customers to connect their goals and challenges with Sendoso ’s offerings Build trusted relationshi

Skills & Tags

Customer Service Customer Success Client Success Customer Success Associate Customer Success B2B Customer Success Customer Success Specialist Client Success Associate Customer Success Representative Customer Success Analyst

About the Seller

Sendoso

on Himalayas

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