$22

per hour

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Listing data from Himalayas. Visit the original listing for the most up-to-date information.

Himalayas

Customer Success Associate

$22

United StatesPosted about 2 hours agoVerified about 1 hour ago

About This Gig

Who we are looking for... Promenade , (formerly Bloomnation) is scaling rapidly and seeking a Customer Success Associate, you will play the vital role of being the primary relationship driver between Promenade and the valued floral partners who use our platform. You will accomplish this by developing world-class B2B partnerships, adhering to industry best practices, and fostering unbeatable customer satisfaction. This entry-level role is best suited for someone who is passionate, empathetic, driven, and loves solving complex problems with grace and gusto. We are looking for someone who is outgoing, detail-oriented, works efficiently under pressure, and has an incredible knack for remaining calm and positive in all situations. Specifically, you will… Handling a high volume of user support requests via email, phone, and social media The first point of contact for both Promenade customers and partners Triaging incoming support issues, accurately diagnosing them, and escalating bugs to th

Skills & Tags

Customer Service Customer Success & Customer Success Customer Support Client Services Account Management Customer Retention Customer Success Associate Client Success Associate Customer Success Representative

About the Seller

Promenade

on Himalayas

$22

per hour

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